The Emmys 2020: 5 Social Media Takeaways

If the allure for many people of award shows is seeing famous people getting dressed up and interacting with each other in the same room, how interested is the social media audience when all those celebrities are also watching the show from home? Based on the insights from our social media analytics platform, here are 5 key takeaways ListenFirst found about the social media response to Sunday’s social distanced version of the Emmys.    

Insight #1: The Audience Is Less Likely To Follow Awards Shows On TV And More Likely To Follow Them On Social 

While television viewership of the Emmys was at an all time low this year, it appears that how people are experiencing the event is what’s changing, as opposed to there necessarily being a drop of interest in the event. There were 826,346 Tweets mentioning the Emmys on September 20, 2020 which is a 17% increase from the volume of Tweets mentioning last year’s ceremony on September 22, 2019. Additionally, as both the NBA playoffs and NFL games conflicted with the Emmys for the first time ever, there were even more people following the Emmys through social media on a second screen. 

Expect similar patterns around upcoming conflicts in the coronavirus altered TV schedule, where the audience is more likely to watch live sports and follow award coverage on social media.

Insight #2: Schitt’s Creek And Euphoria Generated More Social Media Interest Than Any Emmy Nominated Show Last Year 

Emmy Nomination Shows That Generated The Highest Interest Score The Day Of The Show 

RankEmmy Nominated ShowListenFirst Interest ScoreMovement YoY
1SCHITT’S CREEK (POP)285,7841419.72%
2EUPHORIA (HBO)222,6201143.62%
3WATCHMEN (HBO)116,604949.16%
4SUCCESSION (HBO)58,508522.43%
5THE MANDALORIAN (DISNEY+)48,48313.80%
6AMERICAN HORROR STORY (FX)36,408-6.07%
7MRS. AMERICA (FX)20,087238.91%
8KILLING EVE (BBC AMERICA)18,052153.36%
9RICK AND MORTY (ADULT SWIM)17,694-10.40%
10THE GOOD PLACE (NBC)17,415162.00%

Methodology: ListenFirst Interest Score is measuring the Emmy nominated programs that generated the most search and conversation (Wikipedia page views and hashtag & handle mentions on Twitter) on September 20, 2020 compared to September 19, 2020.

On the day of the Emmys this year, Schitt’s Creek had a ListenFirst Interest Score of 285,784 and Euphoria had an Interest Score of 222,620. Not only did those two shows generate more Twitter conversation and Wikipedia page views than any other nominated show this year; they also generated more interest than any Emmy nominated shows last year. In contrast with the big winners of the Emmys last year, Game of Thrones had a ListenFirst Interest Score of 213,994 while Fleabag had an Interest score of 170,290 on the day of the Emmys. 

https://www.instagram.com/p/CFYc9KalaAY/

There were a few reasons Schitt’s Creek and Euphoria were so successful on social media, even aside from Schitt’s Creek winning nine Emmys and Euphoria’s Zendaya’s surprise win for Best Actress for a Drama Series. With Zendaya, she’s especially beloved on social media with 33 million social media followers. Euphoria’s Instagram post congratulating Zendaya on her win generated 642,572 responses, more than any other television social media post on the day.  

https://twitter.com/danjlevy/status/1308068935254904833

Meanwhile, Schitt’s Creek was especially aggressive on social media, sharing 34 posts on the day of the Emmys. That includes posting a screenshot on Instagram of Mariah Carey congratulating Dan Levy while Levy from his personal account also shared a video on Twitter of his sister’s real-time reactions to Creek’s wins, a clip that’s gone viral. The Emmys this year was missing the excitement of showing the audience reaction to dramatic moments, and both Schitt’s Creek and the Levy family found ways to use social media to share the excited response to their multiple wins.       

Insight #3: Winners That Represented Diversity Generated The Most Conversation On Social Media 

Looking at the three Emmy winners with the highest ListenFirst Interest Score on the day of the Emmys; Schitt’s Creek was created by and starred an out gay man; Euphoria stars a Black woman; while Watchmen was a show about the 1921 Tulsa race massacre. Meanwhile two Black women, Zendaya and Jasmine Cephas Jones, who along with her father Ron Cephas Jones became the first father/daughter duo to win Emmys on the same night, were each mentioned in 5% of all the Emmy Tweets Sunday, the highest percentage for any individual around the ceremony. Additionally, there were 8,720 Tweets that mentioned both the Emmys and Black Lives Matter on Sunday, including a Tweet by Sandra Oh that generated 176,709 responses, pointing out that her Emmy outfit said Black Lives Matter in Korean. 

https://twitter.com/cristinasoh/status/1307861363927121920

The social media audience was talking about minorities Sunday night, and unlike during some awards shows in the past, it was around their accomplishments, not their exclusion

Insight #4: Nominees Can Win on Social Even When They Don’t Win an Award  

https://www.instagram.com/p/CFYZc8bj3gC/

Typically during an awards show when a nominee doesn’t win, they have to clap awkwardly as someone else walks to the podium, and that’s pretty much the last time they’re on camera for the rest of the night. However, around virtual awards, both shows and celebrities can be more agile in how they articulate their defeat. For instance, The Good Place received 31,327 responses to an Instagram post where they graciously congratulated Schitt’s Creek for beating them for best comedy, while being unable to say the name right because there’s no cursing allowed in The Good Place. 

Meanwhile Ramy Youssef shared a video of an Emmy intern in a hazmat suit seemingly walking off with the Emmy he didn’t win in a Tweet that received 237,007 responses; while Full Frontal With Samantha Bee shared an unboxing video where Samantha was discovering what the Emmys delivered her as a consolation prize which generated 1,356 responses on Facebook. There are inherently more losers than winners around awards shows, and planning on a creative way to poke fun at your defeat on social media is a great way to stand out even without a trophy. 

Insight #5: The Social Audience Still Cares About Red Carpet Content Around Award Shows 

https://twitter.com/TraceeEllisRoss/status/1307857019160932354

Seeing as there was no official red carpet at the Emmys this year, it’s no surprise that there were 75% less Tweets discussing the red carpet on the day of the Emmys in 2020 than there were in 2019. Still there were 14,461 Tweets mentioning the Red Carpet on September 20, 2020 as nominees shared their red carpet looks on social media. For example, Tracee Ellis Ross received 10,349 responses for a Tweet where she shared a video of her in the makeshift red carpet she set up in her backyard. 

https://www.instagram.com/p/CFYnYCcMjdJ/

Red carpet outfits drew even more attention on Instagram, such as Issa Rae receiving 242,740 responses to an Instagram Gallery where she showed off her Emmy dress at SoFi Stadium, which was opened up exclusively for the cast of Insecure, while an Instagram gallery by Regina King in her Emmy dress generated 131,729 responses. Red carpet fashion will continue being a great promotional tool to raise awareness around nominated TV shows; the looks will just be shared by the stars themselves on social media, as opposed to through in person interviews. 

If success is preparation meeting opportunity, having the right social media analytics is critical to properly amplifying audience interest around award season. Winning a trophy might require some luck, but with ListenFirst helping identify best practices around the social media audience, you’ll have a winning awards night social strategy either way. 

Want more tips on how to use social media analytics to better understand coronavirus related trends? Request a demo today!  

TV Industry Special Report Part III: Best Practices for Tapping Into Library Content

How can you leverage your existing I.P. during the pandemic? 

As important as existing I.P. has always been to the growth of television streaming services, that’s never been more true than during the pandemic.

With huge limitations on the ability to film new content, there has been significantly fewer new television projects to promote than expected, a problem which, regardless of how quickly a COVID-19 vaccine is created, will likely spill over into In such an environment, TV has had to put more of an emphasis on using social media to promote library content, because you can’t generate new subscribers promoting television that hasn’t been filmed yet.

In the third and final installment of ListenFirst’s TV Industry Special Report series, you will find best practices for keeping the social media conversation around existing I.P. fresh and top-of-mind for the audience.

Social Media Cheat Sheet: Content Benchmarks For M&E

Live Streaming on Social, What You Need to Know Part 2: Best Practices

If you’ve read the first part of our What Your Brand Needs To Know About Live Streaming On Social Media blog post, you know social media interest around live streaming has dramatically increased during the pandemic. You even know which social media platforms are most associated with this increased interest. However, understanding what live streaming content is most effective on which social media platform? That’s what this blog post is for. 

Here by platform, is a best practices primer on where your live streaming content would be the most appropriate.  

When Brands Should Be Using YouTube For Live Streaming 

Considering how YouTube is the social media platform most associated with video, and has so many different options around video, it’s the social platform where there’s the most situations where live streaming through them makes sense. For example, it’s easy to use around fundraisers, you just need to verify your phone number and check off a pre-approved charitable cause. YouTube has frequently been used by brands to raise money for charitable causes during the pandemic, such as the One World: Together At Home fundraiser, The Actors Fund’s #StarsInTheHouse fundraising series which reunited casts like Desperate Housewives, and the Preservation Hall Jazz Band livestream fundraiser.  

YouTube is also being used for sponsorship opportunities around livestreams, such as American Express sponsoring a livestream with Alanis Morissette and the Broadway cast of Jagged Little Pill which got over 250,000 video views on YouTube; and for virtual premieres. For example Hyundai premiered the all new TUCSON on YouTube, generating 20K views in the first 3 hours it was up. 

When Brands Should Be Using Twitch For Live Streaming

https://twitter.com/jennajulien/status/1286022564418949121

One of the biggest advantages of using live streaming through Twitch is Amazon Watch Parties. Thanks to corporate integration, as long as everyone involved has an Amazon account, they can view Amazon’s library of movies and TV shows together through Twitch, commenting in real-time. For example, the Jenna & Julien podcast  hosted a Knives Out watch party on their Twitch channel.   

Since Twitch is a social platform extremely focused on gaming, brand live streams with a strong gaming angle should be hosted there. Tony Hawk, skateboarder and star of the Tony Hawk’s Pro Skater 1 and 2 video game, appeared in a Chipotle livestream on Twitch that gave away 5,000 burritos and generated 61,403 total views. Additionally, as Twitch is a platform whose audience skews younger, it’s also ideal for live streams targeting a younger demographic, such as when We Bare Bears creator Daniel Chong Live streamed the movie’s premiere on Twitch. Even fashion is experimenting with Twitch, as Burberry is live streaming their Spring/Summer 2021 show there. 

When Brands Should Be Using Twitter For Live Streaming

While Twitter powered by Periscope does offer the ability to stream live video, for brands the biggest value Twitter offers brands around live streaming is amplifying the public conversation for watch parties, as opposed to streaming video directly. For example, there were 35,055 Tweets using the hashtag #DickinsonAtHome on July 30, 2020 around Hailee Steinfeld hosting a Twitter watch party of Dickinson’s first episode. Between May 11 – August 11, 2020 there were also 10,381 Tweets using the hashtag #MaiselMonday around a weekly watch party for season 3 of The Marvelous Mrs. Maisel which was followed by a live Q&A on Amazon Live; while a Michelle Obama Tweet about a global watch party for her Netflix show Becoming generated 39,529 responses.  

Overall, between March – August 2020, there were 858,794 Tweets mentioning a Watch Party. 

When Brands Should Use Facebook For Live Streaming 

Facebook is a platform that proportionally has a larger percentage of older users, and along those lines, it makes the most sense to live stream content there that can appeal to an older demographic. That often means live streaming sports related content, for example The Chicago Blackhawks streaming a training camp scrimmage or Heineken promoting a Champions League pregame show. Facebook is also a great live streaming platform for older musical acts such as Hampton Water sharing a Jon Bon Jovi concert on Facebook or The New Kids On The Block live streaming. Essentially if you’re targeting an audience older than millennials, Facebook should be viewed as a key live streaming platform. 

 When Brands Should Use Instagram For Live Streaming

https://www.instagram.com/tv/CDtymVyliW9/?hl=en

Musical content and beauty tutorials both tend to do especially well on IG Live, so when brands find a way to combine the two, that’s an especially sweet spot for marketers. For example, Megan Thee Stallion generated 5.8 million views on a Revlon makeup tutorial she shared while Fenty Beauty generated over 100,000 views for a DJ set they live streamed for Juneteenth.

When Brands Should Use TikTok For Live Streaming 

TikTok is all about cool visuals and engaging (often lip-synced) audio. To that point, TikTok recently announced that they will be live streaming two fashion shows a week, from brands like Louis Vuitton and Alice + Olivia while they also premiered a special augmented-reality, live-streamed concert from The Weeknd. Meanwhile Sarah Cooper, who lip-syncs an impersonation of President Trump has become the platform’s breakout star, while drag content such as the #MyPride Realness livestream also performs well. For brands that want to stand out around TikTok live streaming, finding clever ways to mash up visuals and audio is a must. 

Conclusion 

Live streaming is a communication tool that’s increasingly being embraced on social media, but it’s also important for brands to realize that audience expectations around live streaming can vary drastically from platform to platform. Having a bird’s eye view of what live streaming content is performing best in which contexts is critical in putting together your live streaming strategy. 

Want more ListenFirst insights around live streaming best practices? Request a demo today! 

Live Streaming on Social: What You Need to Know Part 1

It’s no secret that live streaming has become more front and center during the pandemic and, in the absence of most in-person events, has become an increasingly important marketing tool for brands. To answer how much more interested the social media audience has become in live streaming, ListenFirst is sharing a two part blog post on the topic. In this first post, we’ll discuss what the social media data reveals about audience interest in live streaming while in the second part, we’ll share live streaming best practices by platform.

Here are the three key insights you need to know about live streaming on social media during the pandemic.

Insight #1: The Virtual Version Of Big Cultural Events Are Still Driving Social Media Conversation  

There were 28,181,253 Tweets mentioning the phrases Livestream or Virtual around events, concerts, festivals, and performances between March – August 2020. Those conversations peaked on April 18 when there were 3.6 million Tweets mentioning Livestream or Virtual events, around the World Health Organization One World: Together At Home fundraiser. Other notable peaks included on June 7 when around the YouTube Dear Class of 2020 livestream there were 2.4 million Tweets mentioning Livestream or Virtual events, and on August 22 when there were 1.4 million Tweets mentioning either the phrase Livestream or Virtual around an event, thanks primarily to DC FanDome. 

For brands looking for sponsorship opportunities or just looking to join the cultural conversation, events that previously would have been held in person are still moving the needle on social media. 

Insight #2: There Have Been 159% More Tweets About Live Streaming During The Pandemic 

Between March – August 2020, there were 9,499,384 Tweets mentioning the specific word Livestream, which was 159% more Tweets than mentioned the term during March – August 2019. There aren’t just more live streams being shared during the pandemic; the social audience is also more interested in them overall. 

Insight #3: YouTube And Twitch Is Where The Most Live Streaming Is Occurring, TikTok Has The Most Steaming Related Growth 

Volume of Tweets Mentioning Both A Social Network And ‘Livestream’ During Quarantine 

TermLivestream Related Tweets March – August 2020Percentage of Change Compared To March – August 2019
YouTube1,145,124143%
Twitch564,392130%
Facebook319,283136%
Instagram174,189176%
TikTok22,743756%
Snapchat1,311-67%

Methodology: Looking at the number of Tweets mentioning both the word “Livestream” and a specific social network between March – August 2020 compared to the time period of March – August 2019. 

Based on how often Tweets have mentioned a Livestream and a specific social media platform in the last 6 months, there’s no question that YouTube is the social media platform most popular for Live Streaming, followed by Twitch. However, other than Snapchat, all of the social media platforms we tracked were mentioned in at least 130% more Livestream related Tweets during the past 6 months compared to March – August 2019. Additionally, while TikTok historically hasn’t been associated with Live Streaming, during the same time period there was a 756% increase in the amount of Tweets mentioning TikTok and a Livestream, the highest such total.    

Essentially, YouTube and Twitch are the most important social media platforms for live streaming but situationally almost all social media is relevant to live streaming.  

Conclusion:

Based on the substantial increase in audience interest around live streaming during the pandemic, it’s more important than ever that brands have a live streaming strategy. By working with ListenFirst, your marketing team will get the “live” insights necessary to dominate on social media. 


Want more ListenFirst insights around live streaming best practices? Request a demo today!

The ListenFirst Content Benchmark Cheat Sheet

If you have more questions about Content Benchmarking for Consumer Brands, we have the answers! Download the Consumer Brands: Social Media Industry Benchmarks report today for even more benchmarking insights for your brand!